Concrete help for private individuals and companies in the professional protection of your rights

Below are the questions we are asked most often. If you need further clarification we are always ready to reply to any queries you might have.

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Frequently Asked Questions

Find the answer to your questions about our services and working methods

General questions

Contact Caledonia by telephone or e-mail and explain what you need. You will be recontacted and directed to a specialized office which, when necessary, will offer free consultancy and a quotation for how to best satisfy your requirements.

All Caledonia’s staff are subject to frequent training sessions and follow specific professional and ethical codes of conduct, which can be viewed by downloading our ethical code. Request it by clicking on “Ethical Code” at the bottom of the page under the heading “Documentation”.

Caledonia’s staff respond to contact requests within 48 hours of reception of the request.

Caledonia complies with all the regulations in force and constantly adapts and updates our company privacy policy.

Call back the number that called you and we will try to give you all the information and clarification you need.

Questions on credit management

Contact Caledonia by telephone or e-mail and explain what you need. You will be recontacted and directed to the office specialized in credit recovery which, if necessary, will offer you free consultancy and a quotation for how to best satisfy your requirements.
Our staff will analyse your request to identify the best strategy for you.

Caledonia has an operating network capable of verifying the possibility of tracing and recovering property both in Italy and beyond.

Contact Caledonia by telephone or e-mail and explain your needs. You will be recontacted and directed to the relevant specialized office.
Together we will verify the possibility of tracing and recovering your property in Italy or beyond.

Contact Caledonia by telephone or e-mail and explain your needs. You will be recontacted and directed to the specialized office, which can offer you free consultancy and a quotation to identify the best operating strategy to adopt.

Questions about investigations

Contact Caledonia and explain your problem. You will be recontacted and directed to the specialized office which, if necessary, will offer free consultancy and a quotation for how best to satisfy your requirements. Current regulations allow employers to refer to an investigation agency in order to collect all necessary proof of disloyalty of an employee.
On the strength of the professionalism and specific skills of Caledonia, the employer can also use the collected proof in an incidental legal case.

Contact Caledonia for free consulting to establish the best strategy for identifying any risk factors that could threaten the safety of your “nearest and dearest”. Caledonia’s specialized staff will discuss the most appropriate initiatives and ensure you receive all the necessary support, always with maximum confidentiality and professionalism.

Contact Caledonia by telephone or e-mail and explain your situation, or arrange for your legal solicitor to contact us.
You will be recontacted and directed to the specialized office which, if necessary, will offer free consulting and a quotation for best satisfying your requirements. Caledonia holds a licence pursuant to Art. 134 TULPS, for conducting investigations in the private, company, commercial, and insurance spheres, including defensive investigations.
Caledonia is at the disposition of your legal solicitor, with whom you can collaborate to share the most effective operative strategy for asserting and/or defending your rights/interests in court, or to act pre-emptively.

Contact Caledonia by telephone or e-mail and we can offer you free consultancy to identify the best operative strategy for your requirements.

Caledonia can assist you in compliance with the regulations in force and on the strength of their investigative authorizations. Contact us and we will provide all necessary support. The results of our work can also be used in an incidental legal procedure.

Caledonia can assist in the identification of insurance fraud in compliance with the regulations in force and on the strength of their investigative authorizations. All the necessary documentation will be collected in order to protect your company assets.

Questions on Digital Forensics and Debugging Checks

Contact Caledonia by telephone or e-mail. We will analyse your requirements and our specialized team will identify the best operating strategy together with you.

Contact Caledonia by telephone or e-mail and our computer technicians will provide free consultancy and a quotation. The issue can be analysed and suitable remedies identified to minimize the damage and render the systems secure against any further violations.

Contact Caledonia and explain your problem. You will be recontacted and directed to the specialized office which, if necessary, will offer free consultancy and a quotation for how best to satisfy your requirements.
Caledonia holds an investigation licence pursuant to Art. 134 TULPS, which authorizes investigations to acquire all necessary information for defence in incidental legal proceedings in order to assert your rights.
Caledonia supports companies in the application of company policies for effective risk management.